Well, this last week was a traveling adventure for me. Several times while traveling, I found my patience was waning (that is my nice way of saying I was pissed). My flight departure gate was changed six times in one hour. Not one of the gate agents apologized for the delay or for moving us […]
When it comes to self-storage sales, following up helps to build and maintain relationships with potential and existing customers. It shows that you care about their storage needs and are committed to providing value in your storage product/services. The Benefits of Following Up With Potential Self-Storage Tenants There are several benefits that come with regularly following […]
The Importance of Follow-Up Sales Training The monthly evaluation of self-storage managers’ sales skills was recommended to our company, National Self Storage, by an employee training expert, Donald Michalak. He was hired as an outside consultant to evaluate our 10-day training program and offered several ways to improve our training effectiveness. The major issue Michalak focused on […]
Times are getting tough among self-storage businesses in America right now! We have noticed that standard rates have dropped as well as occupancy. So, how do we effectively manage self-storage assets during an economic downturn? The best storage operators weather recession fatigue more easily, but why is that? It is because they assess the rates […]
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