When it comes to self-storage sales, following up helps to build and maintain relationships with potential and existing customers. It shows that you care about their storage needs and are committed to providing value in your storage product/services. The Benefits of Following Up With Potential Self-Storage Tenants There are several benefits that come with regularly following […]
The Importance of self-storage mystery shopping Before self-storage mystery shopping became popular in the industry, I began my career as a trainer for a large national company. An employee training expert, Donald Michalak, was brought in as a consultant to evaluate our 10-day training program at National Self Storage. He identified several ways to enhance […]
Times are getting tough among self-storage businesses in America right now! Maximizing profits is getting harder by the day. We have noticed that standard rates and occupancy have dropped. So, how do we effectively manage self-storage assets during an economic downturn? The best storage operators weather recession fatigue more easily, but why is that? It […]
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