Who’s Pulling Your Strings? Over the years, I’ve had a variety of managers—many different types, [...]
We need to discuss the current state of the self-storage industry in relation to falling [...]
Experience Matters! When considering a job in self-storage and contemplating today’s self-storage manager compensation rates, [...]
Throughout the five steps of SkilCheck’s Telephone Sales Evaluations, GREETING, INQUIRY, COUNSELING, INVITATION, AND CLOSING, [...]
While I was at a recent Self-Storage Association conference, I received several comments about our [...]
Great Sales Skills Help Every Aspect of Store Operations Improving sales skills is essential for [...]
There Are Different Types of Self-Storage Fees In self-storage, there are various types of fees [...]
First and foremost, SkilCheck has in-house evaluators—real people who have listened to, graded, and given [...]
The folks at Toy Storage Nation are experts in the RV/Boat storage sector and are [...]
While chatting with Jeremy Rollwitz, the Regional Manager at The Jenkins Organization, we discovered that [...]
I understand that advancing your position in self-storage can be challenging, and it often depends [...]
I want to drive more traffic to your store by leveraging Amazon’s services at your [...]
Do You Have a Lazy Ear? When it comes to selling and having great customer [...]
You Must Handle a Tenant’s Change of Address Correctly In self-storage, in order to handle [...]
Gary Sugarman, Chief Operating Officer at The William Warren Group / StorQuest, explains how SkilCheck’s [...]
We sat down with Sue Haviland, owner of Haviland Storage Services, to ask her how [...]
Carol Mixon has been working with Wentworth Properties for several years, assisting with due diligence [...]
Why an Operational Audit? Rather than a financial or theft audit, self-storage operational audits aim [...]
The Variety of Telephone Mystery Shoppers is Key SkilCheck Services is one of the first [...]
It’s Not Always About Occupancy Every time I’m called in to assist a store that [...]
The Importance of self-storage mystery shopping Before self-storage mystery shopping became popular in the industry, I began my career as a trainer for a large national company. An employee training expert, Donald Michalak, was brought in as a consultant to evaluate our 10-day training program at National Self Storage. He identified several ways to enhance […]
Times are getting tough among self-storage businesses in America right now! Maximizing profits is getting harder by the day. We have noticed that standard rates and occupancy have dropped. So, how do we effectively manage self-storage assets during an economic downturn? The best storage operators weather recession fatigue more easily, but why is that? It […]
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