“A perfected security interest is a security interest that has been publicly registered or otherwise [...]
Online self-storage auctions have become the industry standard, transforming the way self-storage operators process their [...]
Who’s Pulling Your Strings? Over the years, I’ve had a variety of managers—many different types, [...]
We need to discuss the current state of the self-storage industry in relation to falling [...]
Experience Matters! When considering a job in self-storage and contemplating today’s self-storage manager compensation rates, [...]
Throughout the five steps of SkilCheck’s Telephone Sales Evaluations, GREETING, INQUIRY, COUNSELING, INVITATION, AND CLOSING, [...]
While I was at a recent Self-Storage Association conference, I received several comments about our [...]
Great Sales Skills Help Every Aspect of Store Operations Improving sales skills is essential for [...]
There Are Different Types of Self-Storage Fees In self-storage, there are various types of fees [...]
First and foremost, SkilCheck has in-house evaluators—real people who have listened to, graded, and given [...]
The folks at Toy Storage Nation are experts in the RV/Boat storage sector and are [...]
While chatting with Jeremy Rollwitz, the Regional Manager at The Jenkins Organization, we discovered that [...]
I understand that advancing your position in self-storage can be challenging, and it often depends [...]
I want to drive more traffic to your store by leveraging Amazon’s services at your [...]
Do You Have a Lazy Ear? When it comes to selling and having great customer [...]
You Must Handle a Tenant’s Change of Address Correctly In self-storage, in order to handle [...]
Gary Sugarman, Chief Operating Officer at The William Warren Group / StorQuest, explains how SkilCheck’s [...]
We sat down with Sue Haviland, owner of Haviland Storage Services, to ask her how [...]
Carol Mixon has been working with Wentworth Properties for several years, assisting with due diligence [...]
Why an Operational Audit? Rather than a financial or theft audit, self-storage operational audits aim [...]
When it comes to self-storage sales, following up helps to build and maintain relationships with potential and existing customers. It shows that you care about their storage needs and are committed to providing value in your storage product/services. The Benefits of Following Up With Potential Self-Storage Tenants There are several benefits that come with regularly following […]
I have known Carol for over 3 decades now and I always use SkilCheck Services to telephone shop my self-storage managers. With her experience and training skills, most of my site managers and relief managers score 80-100%; and since she knows my company, Mini-Management Services, places self-storage site managers, area, DM, and regional managers nationwide, […]
The Importance of self-storage mystery shopping Before self-storage mystery shopping became popular in the industry, I began my career as a trainer for a large national company. An employee training expert, Donald Michalak, was brought in as a consultant to evaluate our 10-day training program at National Self Storage. He identified several ways to enhance […]
Times are getting tough among self-storage businesses in America right now! Maximizing profits is getting harder by the day. We have noticed that standard rates and occupancy have dropped. So, how do we effectively manage self-storage assets during an economic downturn? The best storage operators weather recession fatigue more easily, but why is that? It […]
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