In-person Mystery Shops for Self Storage

We send someone to your facility to evaluate in-person and provide you with a report that includes recorded audio, as well as personalized training!

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self-storage In-Person Mystery ShopS

SkilCheck’s in-person self-storage mystery shopping has set the industry standard. Our evaluation forms are informative and thoughtfully designed with your store in mind. We customize in-person shopping evaluation forms at no charge to you. Let’s get started!

self-storage in-person mystery shops

Everyone dislikes fine print – and we’re no different – but this will help clarify a few things!

  1. Multiple Shoppers Available

    SkilCheck has access to a vast network of millions of shoppers across the country. If you require different shoppers for each of your assignments, we can accommodate that request. Our shoppers enjoy the opportunity to visit multiple locations in their area, and we allow this unless you specify otherwise.

  2. Audio File of Visit

    Shoppers will document their visit using a smartphone, watch, or other device. This serves as a crucial training tool for all in-person mystery shopping evaluations. Not only will you receive honest feedback from the shopper about the condition of your store, but you will also be able to hear the employees’ sales presentation while the shopper is on the premises. Additionally, this allows our editors to carefully review the evaluation for any mistakes, ensuring that your staff receives a fair score.  We have professional SkilCheck editors making sure your shops are done correctly.   Click here to learn more about them!

  3. Custom Dashboard for Admins & Employees

    Admins in your company will receive unique logins that allow them to access all or selected locations, depending on your choice. Additionally, employees can have unique logins to view only their scores and shop evaluation forms, if preferred.  You can log in to your SkilCheck dashboard here.

  4. Scored Evaluation Grading Sheet

    All our evaluation forms are fully customizable at no additional cost.  And yes, you can view the form before any shop is completed.

  5. Review Link to Your Store

    If you opt-in for this feature, the shopper will receive a link to your Google Business listing after completing the visit with your employee. They can leave a review of the customer service they received, which is entirely voluntary. They can leave a review and give as many or as few stars as they wish.

  6. Nevada In-Person Mystery Shops

    The state of Nevada has very strict laws regarding in-person mystery shopping. Shoppers in Nevada must carry special licenses and charge extra for their time and work. While you will still receive all the great features of our in-person shops, please note that the price is slightly higher.