Raising rates in self-storage is never easy. As self-storage operators and managers, we appreciate all of our customers and strive to be great stewards of their property. But occasionally, rent increases are necessary. Learn some best practices from Carol Mixon, your self-storage expert. Her years as an educator, owner, and auditor have given her great insight into raising rates correctly and compassionately.
In This Video: “Raising Rates in Self-Storage & Handling the Fallout”
This 45-minute video will provide all the information you need to be successful at your store.
It includes:
- Storage Management Operations
- Conducting Market Analysis of Rates & Amenities
- Problems That Arise While Handling Increase Issues
- The Risk to Your Company’s Reputation
- Protect Your Store from Harmful Reviews / Feedback
- Best Practices for Rate Increase Letters
- How to Answer Upset Customer Questions
- And So Much More…
Check Out our SkilCheck YouTube Channel for More FREE Self-Storage Training Videos!