We know you’ll love our service, so we want you to try it for free!

A Free Telephone Mystery Shop? Really? 

I strongly encourage our customers to take advantage of our free telephone mystery shop, especially if it’s your first time exploring our services. This is an excellent opportunity to experience our product without financial commitment, allowing you to see its value firsthand.

I genuinely believe this will give you valuable insights into our product. There’s no risk of buyer’s remorse; it’s simply a chance to understand how our solution can benefit you and your business. When considering a service, it’s crucial to see the product’s value before committing. You’ll soon discover just how remarkable our telephone mystery shops are!

I am excited about the potential for us to grow together and embrace the positive changes that come with learning. This journey is not just about implementing a product; it’s about significantly impacting your business and team. Let’s embark on this journey together and unlock the incredible opportunities that await!

No Upfront Cost

We’re not asking anyone to make any commitments or pay anything upfront. Interestingly, many of our long-term customers don’t even ask questions like, “When can we stop using your services?” We assure our customers, “If you need to pause our services, just let us know, and we’ll happily accommodate!” Some companies may need to revisit their strategies and conduct internal retraining. Most of the time, those ‘paused’ customers are ready to resume operations within a month. We appreciate that they use our results to assist with their internal training. They also recognize that having a third party to manage these services is much easier for them, which is why they continue to work with us. Our flexibility is a significant advantage of using SkilCheck.

Evaluate Our Features and Functionality

We have grown by listening to our clients, who often ask, “Could you add this?” or “Could you do that?” regarding their telephone mystery shop evaluation forms. These requests are important because they demonstrate that we are not simply adopting a one-size-fits-all approach. We customize many aspects of our services to cater to our clients’ diverse needs and preferences.

When clients participate in our free trial, they can review our standard SkilCheck telephone mystery shop evaluation form and its contents. This sometimes, though infrequently, leads to requests for changes. Most of our clients appreciate our form because it incorporates more than what they were previously using for phone training. Even some large REITs engage with us in this manner, as they have specific training methods and expectations. They value clear communication and want everything to be handled correctly.

I believe it is essential to maintain a structure within our company that allows for customization. Being a smaller organization enables us to respond directly to our customers’ needs, mainly since we specialize in self-storage mystery shopping. We aim to serve as a supportive partner in their training efforts.  One important aspect to note is that we employ trained, professional evaluators to grade and score your telephone mystery shops. Shoppers do not score these evaluations for you.

Over the years, many of our customers have explained that they already have highly customized evaluation forms, raising questions about the value of our free trial. However, we advise them to start with our standard evaluation form. Throughout the years, I have refined this form, and it serves as a valuable tool for clients to evaluate whether their teams are meeting objective and subjective criteria. It includes essential functionality in both areas related to telephone mystery shopping, enabling clients to conduct a thorough review. 

No Buyer’s Remorse

SkilCheck aims to reduce buyer’s remorse by ensuring that our services are the right fit for you. If we’re a good match for your company, that’s fantastic! If not, there’s no hard feelings. We want to be your partner in training and believe that involving managers in their training program in a fun and positive way is essential.

Some companies only concentrate on a score and bottom line.  SkilCheck adopts a different philosophy by highlighting the significance of involvement. We invite you to use our complimentary telephone mystery shop and experience our evaluation form. We aim to show you how it integrates into your training program and how we can actively engage your self-storage managers in their development and improvement.

Compare Your Telephone Mystery Shopping Options

When people are shopping around for a mystery shopping company, do you think they usually ask for a free service first? They absolutely should! They should compare different companies and the final product they offer. Some companies might require payment upfront, but it just seems logical that providing a free service is a common courtesy. It allows potential clients to experience the product and its easy use firsthand.

Without that opportunity, clients might enter into a long-term contract and suddenly realize that the service doesn’t meet their expectations or that there are limitations they weren’t aware of. For us, customizing our approach is a daily practice. If a client calls and requests changes for a specific store, we will happily accommodate them.

Always Ask for a Free Telephone Mystery Shop Before You Commit

The old saying, “It never hurts to ask,” holds true in everything we do. We encourage you to take advantage of our free telephone mystery shop offer. We want to hear your feedback as we continue to work together (yes, we’re confident you’ll love our services!). This will help us improve our program and staff, ensuring we align with your company’s goals. We closely collaborate with our clients because we deeply understand the self-storage sector. This level of engagement makes a significant difference.